TORONTO – February 5th, 2013 - According to the Toronto Real Estate Board (TREB), over 4,375 homes sold within the GTA in the month of January 2013 which means, in the not so distant future, buyers in the city will be closing their deals and moving into their newly purchased homes. In an effort to make the moving process a little easier for the thousands of Torontonians moving each month, Toronto Hydro-Electric System Limited (Toronto Hydro) has launched My TorontoHydroTM
– a new online tool to help customers manage their accounts.
gives customers fast and secure access to bills, payment history, account details and more. Customers can perform account moves online, 24 hours-a-day from the comfort of their homes.
To better serve new and existing homeowners, Toronto Hydro has teamed up with TREB to create a new
Homeowners Kit, which will provide REALTORS® and their clients with information about key programs and services available through Toronto Hydro. From annual coupons and heating and cooling incentives to the fridge and freezer pick-up program, the Homeowners Kit
will be a go-to resource for REALTORS® and their clients.
My TorontoHydro online tool is
available at www.torontohydro.com and the Homeowners Kit
is also available through TorontoMLS System and TREB’s public website www.TorontoRealEstateBoard.com under "Hot Consumer Topics/Homeownership." To view a copy of this kit immediately, click here.
In 2011, Toronto Hydro received over 200,000 move requests. The majority of these requests were processed by phone (107,295) or by mail/fax (81,700). With
, customers can now complete their move in minutes at their leisure – no forms to mail, no phone calls to make.
In addition to performing moves online, customers that register for
•Manage accounts wherever they are;
•Get account details immediately;
•See bills at a glance;
•Arrange for ‘set-it-and-forget-it’ payments; and
•Complete landlord requests for unit consumption records.