The Power of Negotiator's Playbook

Hi everyone,

Welcome back to my monthly blog post. 

March has been a very busy month with closing of current listings and "planting of new seeds" and preparing for a busy spring season ahead. 

One of the things that I love about working in the real estate industry is that it is an ever-changing and dynamic industry which necessitates on-going training and upgrading of skills - It's just like adding new tools to your toolbox!  

A couple of weeks ago I had the opportunity to take a negotiation course through the Manitoba Real Estate Association (MREA) with Adorna Carroll as our lead instructor. 

Adorna Carroll is the President of Dynamic Directions, Inc. an educational and sales training consulting firm. She has a number of professional designations and has been named to the Real Estate Buyer’s Agent Council (REBAC’s) Hall of Fame and is a founding partner and co-author of the SRS – Seller Representative Specialist designation course, owned by the Council of Real Estate Brokerage Managers – CRB and now in NAR’s family of designations.

Needless to say, her instruction on The Power Negotiator’s Playbook was phenomenal; she was very engaging and had a practice-based approach to her teaching style. I was able to recognize and know what she meant as she would put theory into a practical scenario.

Adorna helped me to clarify and embrace my negotiation style and also taught me brand new skills which I am happy to say; I’ve already used and had great success with. Among a number of interesting points, here are the main aspects the course covered.

1.      When and how to negotiate

2.      How to put together a plan prior to the negotiation

3.      What to look for in your opponent.

4.      Adjust your communication style to achieve optimum results

5.      Successfully apply principals of persuasion

6.      How to effectively negotiate face-to-face, and through other media.   


I was very satisfied with the course content as I feel I’ve expanded my skill set to successfully negotiate on my clients’ behalf. Having negotiation training is an essential tool in my tool box, but most importantly, it helps me stick to my commitment to excellence when helping my clients.


I look forward to putting my improved skill set to work for you.  

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