Satisfaction, Loyalty, Advocacy: Thank You Clients

Customer loyalty is often used as a catchall phrase to capture service, repeat business, referrals and all the other elements of creating a great client base. 

In fact, though, loyalty is just one waypoint on a service spectrum that includes:

  • ·        Satisfaction, where your customers are happy with your service;
  • ·        Loyalty, where they’re so happy they’ll do business with you again; and
  • ·        Advocacy, when your customers are so delighted that they’ll almost insist that others do business with you, too.

Advocacy is the holy grail of client dedication. It brings a level of customer evangelism that borders on the obsessive, and with that evangelism come the associated rewards.

I personally cherish and feel grateful for every opportunity that has come my way not only in 2010, but for every year that I have had the privilage of working in this industry. 

To all my friends, past clients and future clients, I would like to wish you a Merry Christmas and a very Happy New Year. 


I also wanted to take a moment again and remind you that I'm still in the Real Estate business.

If you know of anyone who is thinking of buying or selling, please give me a call @ 905-407-7381.

Happy Holidays, Brad


If you have any Real Estate questions, regarding this or any other home listed in your neighbourhood:

Please contact me @

Brad Stevenett

Sales Representative
905.845.9180 - Office

905.407.7381 - Direct




 CENTURY 21 Miller Real Estate Ltd., Brokerage, Independently Owned and Operated

Cell: 905.407.7381 | Office: 905.845.9180 | Fax: 905.845.7674

Oakville Real Estate, Burlington Real Estate, Milton Real Estate, Mississauga Real Estate

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Brad Stevenett

Brad Stevenett

Sales Representative
CENTURY 21 Miller Real Estate Ltd., Brokerage*
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