What People Say About Charles

We visited the MLS website for a number of weeks to search for a downtown Toronto condo ourselves before engaging Charles to visit a number of condos. Charles was very responsive to our questions and kept us informed throughout the entire offer, purchase, and closing process.  Charles’ honesty, genuine personality and knowledgeable real estate experience made our total end-to-end experience a positive one.
         Robert H., Markham

We connected with Charles when looking to rent our first condo, in a convenient location close to the subway line. Out of all agents that we've dealt with, Charles was by far the most professional and kind. He answered all our questions in the most timely manner, establishing a very trustworthy relationship. We knew we were in good hands, and he was very patient and helpful and attended to all our needs. He made the process of putting together the required paperwork painless and easy, which means a lot in the midst the stressful time of moving. We would definitely recommend working with Charles in the future.
         A. Vasilevskaya, B. Bershadsky, North York

For a long time I wanted to rent my condominium suite. My concern was finding the right tenants and not having to go through the interview process on my own.  After speaking to Charles once, he followed up immediately.  Charles took me seriously and the events proceeded smoothly and quickly. He suggested a reliable tradeswoman to prepare and paint my place. Charles promptly took care of the paperwork, the photos and advertisement. Charles generated several showings at a favourable market price. We then chose a lovely young couple as tenants. During the whole time Charles kept me up to date. I'm very satisfied with his service and I would retain him when I decide to sell. Charles is a man of action!
         J. Twu, Toronto

To downsize from a bungalow after 42 years is not easy. Trudy and I talked about it for the umpteenth time and thought, now is the time. The house next door had just sold for a good price.

Our first step was to consult a friend in the real estate business. After meeting with Charles we decided he was the right agent for us. With his detailed advice and personalized checklist we started working on making the house as presentable as possible before we put it on the market. This meant weeks of hard work. We were amazed how much we had accumulated over the years. The help we received from Charles was excellent and he went out of his way to make it as easy as possible for us. We could not have done this without the help we had from him and others.

Charles also helped us to find a suitable condo, which was also quite a task and required quite a few trips. Here too he was very helpful and we found our dream condo not far from where we had lived for so many years. Our aim was to stay in the same area. Charles was a great help in accomplishing that.

          L and T Vanderkooy, Scarborough

We retained Charles to help us find a downtown condo. I had dealt with Charles previously and knew that he was reliable, ethical and trustworthy. Charles did not disappoint....he patiently helped us to research neighbourhoods and buildings, and toured many units, always taking away points to help us refine the search. When we found "the one", Charles led the negotiating with the vendors and we landed the unit we wanted at the price we were prepared to pay. Charles stayed with us through to closing....couldn't ask for more.
          R, S and D. Harris, Toronto

We looked at a lot of houses. Charles was patient while we couldn’t make up our mind and when we changed our mind.  Eventually we decided on a condo that Charles recommended. It was above-average spacious with below-average maintenance, in a convenient location with security suitable for young women. Before and after closing a couple of unforeseen problems arose. Charles not only advised us but took it upon himself to deal with them as well. We were relieved by his helpfulness and know we can always depend on him.
         
J M Fung Chung, Toronto

I dealt with Mr. Young when I had to sell my late sister's house in Scarborough and was recommended to Mr. Young. I found him from day one to be a very honourable gentleman and he always conducted the sale of the property in a very businesslike manner. I would recommend him to anyone. 
          D. Simons, UK

Months before my parents’ house was put on the market or any contract signed, we discussed with Charles how to get max $$$s for it. There were many options to spend extra hours and dollars, and we wanted to be sure of a good return on investment. In all our discussions, from replacing the mailbox to setting the price, Charles never acted as a know-it-all. He always listened and considered our input. Decisions were mutual, the process was comfortable, and the sale was profitable. We got more that we thought we would at the beginning. Frankly, he’ll be our realtor for life!
          S. Mattadeen, Toronto

Charles made the condominium search experience organized, painless, and even enjoyable. He represented us in a professional, confident manner and succeeded in locking down our dream condo in a competitive market. While negotiating terms, Charles’ meticulous attention to detail ensured that all of the legal clauses were in our best interest, while being unambiguous and reasonable. His prompt responses and broad depth of experience from his consulting practice were definite assets to the process. As we are new condo dwellers, his patience was appreciated and he surpassed all of our expectations. Charles is a friendly, highly effective real estate agent whom we recommend with confidence.
         
J. and A. Ricci, Toronto

"From the moment Charles took on the task of finding a home for us, we knew we were working with a highly motivated, take-charge individual. He always accommodated to our needs in a timely manner, within a professional code of conduct.

Charles researched and organized data, advocated for all our concerns, and gave us candid advice. However, he knew when to step back and let the buyer mull things over and make the call. As a result, we found an exceptional home of unbelievable value!

Charles will, in a straightforward and professional manner, give you the tools to make the right decision. If you need or want a realtor who can deliver such services, we highly recommend working with Charles."
          A. Young, Toronto (no relationship)

"Having Charles as our buying agent has been both educational and exciting. He demonstrated a very keen sense of the dynamics of the real estate market and of the thinking of sellers and buyers, including us. We observed his deft ability to confidently negotiate the terms and conditions of the offer beyond our expectations, to our benefit.

At times, when our biases or emotions tended to blur our perspective, he clarified, comforted, and sometimes challenged us in his refreshingly straightforward yet eloquent manner. As sensitive as he was to our needs and concerns, he knew when to step in, and when to stay out. I really think Charles has this balance down pat. I particularly appreciated his straightforward approach to matters, and how he can simplify a complex emotional or financial or logistical scenario to get to the heart of the matter. We now have a fantastic house at an amazing price.In short, we were well taken care of by Charles, even in details we were not aware of."
          Z. Marinic, Toronto

"Compared to the real estate agents I’ve dealt with before, Charles was exceptional. All the time that I was undecided, he was patient and helpful. Not once did he put any pressure on me to make an offer. When we found the home that was right for me and my daughter, he was my advisor to make sure I did not overpay. I always felt that he put my interests ahead of his own, so I trusted him completely. I will be calling on Charles for future real estate needs and I recommend him highly to others."
          S. H. Kim, North York

"When Charles put our home on the market, he worked with us on the smallest details to make the best impression. He backed that up with a beautiful photo brochure for buyers to take away. Then he featured our property on a half-dozen websites for maximum exposure. It worked! There was a steady flow of buyers and we got the highest price of similar houses sold before us and after us. When we went looking everywhere for our next home, Charles made no sales pitches. He gave helpful information and let us think about it ourselves. When we made our first offer, he made sure we had a walk-away price. And we did walk away and were disappointed – until we found a house we liked even more! Charles got us the price, the closing date, and the extras. We are convinced that no other agent could have done a better job for us and that anyone who chooses Charles will be happy they did."
          J& D Lyn, Aurora

"Selling a house can be risky business. The only way to know we're getting the best price we can-whatever the market conditions-is to work with a knowledgeable realtor who has the resources and connections to stay on top of things. Charles is that kind of professional."
          J. Knowlton, Oakville

"In the short time I've known Charles, I find that he inspires confidence and trust. He gets the big picture and he pays attention to the details. I think homeowners looking for a reliable Realtor who is going to put their interests first should talk to him. He gets my vote!"
          L. Lee, Scarborough

"First-time buyers have special needs. First, to feel respected despite a limited budget. Second, to learn enough about real estate and the buying process to feel confident. Third, to work with a realtor who listens, explains, and is easy to talk to. Charles delivers on all three counts."
          P. Butler, Rosedale

"I've worked with Charles for several years on community projects big and small. He really pays attention to the details. At the same time, his leadership strength and personal warmth make it easy to work with him and to get things done. If people selling or buying real estate want someone they can depend on, they should give Charles a call."
          L. Chong, Scarborough
 

 

Charles Young

Charles Young

Sales Representative
CENTURY 21 Innovative Realty Inc., Brokerage*
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