I recently found an old paper in my files that I had to have had lying around for the last 3-5 years. It was a summary of survey results put out by a company called CEL&Associates Inc. on behalf of the Canadian Real Estate Association. I'm sure that the results might appear in a different order today, but the underlying themes seem, at least to me, to be timeless.
Over the next couple of weeks, I'll post a few times on this topic and look at what tenants, clients, and investors look for when selecting a commercial real estate broker. I'll also post about what frustrates these same people and report on the profile of a customer-centric brokerage company.
Without further ado, the top 7 skills and qualities investors look for in a broker:
- Direct solicitation of potential buyers.
- Quality communications and follow through.
- Accuracy and quality of financial analysis.
- Negotiation skills.
- Quality of investment package.
- Quality of research.
- Team assigned to their transaction.
I'd love to hear what you think of this list, and where you agree or disagree.
Thanks for reading!