Well we have just gone thru the hottest market in current memory.
A couple of helpful hints in case you find yourself a multiple offer situation.
The first being money.
Many people think the only deciding factor in multiple offers is money. Like an auction adding another $50. or so is the tie breaker. The truth is most people have lived in their home for a long period of time and have affection for both home and neighborhood. They have as much concern over who purchases and often more so than money. This is no time for privacy - be open and honest and get to know the vendors as best is possible. It could be worth thousands.
Keep your offer as simple as possible - there is some risk involved here, but proper due diligence prior to the offer can greatly reduce risk. You may spend some money needlessly, but it could well be the difference between a great buy and just a house. There are many other things but I think these two are the most important