A philosophy that has been the focus of everything Kattlin touches. It influences every aspect of his personal and professional life. When making any business decision, no matter how small and seemingly insignificant, Kattlin always questions whether the decision he is making is a First Class decision and will not proceed otherwise. His business vision is to Always exceed expectations by delivering an experience that is above and beyond what his client expects.
"Strive not to be a success, but rather to be of value." – Albert Einstein
To help bring his vision to life, Kattlin has pursued extensive education from the Institute of Luxury Home Marketing in order to become a Certified Luxury Home Marketing Specialist. Further training and sales performance later enabled him to join the exclusive Million Dollar Guild. The philosophy behind pursuing this education was that developing the ability to cater to the most discerning and sophisticated of clients would enable Kattlin to adapt and apply these teachings to everyone, regardless of budget.
Based on a belief that all clients deserve to have the best experience possible—regardless of their financial situation—Kattlin chose to embrace and adapt this education to everything he does. Learning how to expertly represent the most exclusive and selective of clients has enabled Kattlin to adapt these teachings so that they may be applied to all clients, in every price range.
"Do what you do so well that they will want to see it again and bring their friends." – Walt Disney
If one is able to create a truly remarkable experience for a client, that client will become a loyal lifetime customer and will refer their friends and family to share in the experience as well. Creating a business based off of repeat clients and their referrals is only possible when one delivers such an exceptional experience that it is remembered and trusted so strongly that people encourage their closest friends and family to share in the experience. Dedicated and loyal clients, and a business based almost exclusively off of repeat and referral clients, are testaments to Kattlin's ability to deliver an exceptional experience to everyone he works with.
Kattlin is dedicated to providing a First Class experience to every client and colleague he works with. His belief is to Always exceed expectations and go the extra mile for people. To Kattlin, it is not simply about making a sale; it is about creating a lifelong relationship that will evolve into a friendship and in turn generate repeat and referral business.
"There are no traffic jams along the extra mile. " – Roger Staubach