TESTIMONIALS

Darren and Lesley strive to give home buyers and sellers the best experience possible. The following testimonials from their clients reveal some of the many reasons why you should consider the Cross Advantage!

 

I wanted to take a moment to recognize some truly amazing people and the work that they do, Lesley and Darren Cross.

After 5 years and one daughter in my first home, my husband and I decided it was time to upgrade.  Though we really enjoyed the agent that sold us that house, we felt that we needed to find someone more specialized in our neighbourhood.  Adamant in staying within the Aspen Springs area, we began noticing real estate signs and did some research.  After interviewing a couple other agents, and feeling like there was something shady about them or that they were only in it for the paycheck, it was time to interview Lesley and Darren. 

Practically from the moment they walked in the front door, both my husband and I knew that these were the people we wanted to work with.  They were not the cheapest of those we interviewed, but there was a casual sense of ease about them, tempered with a vast knowledge of our area and the work they do.  They just seemed to “get us”.  And after all, who better to sell and buy a house in our preferred neighbourhood, than two people who live in the neighbourhood themselves? 

As we began our search for a new home, there wasn’t one that they showed us that didn’t tick the boxes of what we asked for.  We saw only three homes before Lesley told me she thought she had found “the one” for me.  As it was early in the game, I was a little skeptical, but hopeful.  SHE WAS RIGHT!  Shortly after, we were able to see the house in question and indeed it was the one!  We bought it for slightly under asking price the very same night!  And more importantly, we have been living in it now for a couple of months and couldn’t be happier.

Lesley and Darren were also the selling agents for the house we purchased and there was never a moment that I felt like our best interests were not being met.  I appreciated their honesty and integrity, which resulted in happy sellers and happy buyers.

Now that we had bought our perfect home, the pressure was on to sell (we choose to buy without a condition of sale) and had 3 months do it.  My husband has previously bought and sold homes, but as a rookie, I had NO idea how stressful and anxiety ridden it would be!  On top of selling the house, we had encountered some extremely stressful circumstances in our personal lives making me emotional, anxious, and needy.  Though I was trying hard to keep it together, at the best of times, I am controlling, stubborn and know what I want, so I can only imagine how I may have been to deal with.  Leslie, whom I spoke with daily, not only took me in stride, but did so with patience, class, professionalism and friendliness.  She managed to keep me on track and as positive and calm as humanly possible.  In what seemed like the longest 2 weeks of my life, Leslie and Darren had sold our home for the same amount under asking that we purchased our new one for.  We were thrilled!

Throughout the process, Lesley and Darren were kind, confident, knowledgeable and professional.  They provided us with the information we needed to make sound decisions and did it in the most efficient and fair way imaginable.  From beginning to end, Lesley and Darren helped guide us through what people say is one of the most difficult tasks in life and they did it with ease.  We certainly got what we paid for, the best real estate experience possible!

Thank you to Lesley and Darren from the bottom of our hearts and thank you Century 21 for employing top notch, honest, professional, and reliable agents!

Rob, Judy and Emily


I would just like to thank you for all the hard work you both provided me for the sale of The Home. your team went up and beyond from staging the home , to listing the home and to working with the lawyers involved. I really did appreciate all your help. Great Staff.
Sincerely,
Tom McPherson 

 

"Moving homes is one of life's larger decisions. It involves trusting people to represent your best interests and act on your behalf, both when selling and purchasing your home. Finding the right agent is key.

From selling price, staging, listing, and showing to searching, offers and purchasing Darren and Lesley Cross were extremely professional, courteous, and knowledgeable. They were easily approachable, flexible, and reliable throughout the complex process of selling our home.  Most importantly, however, was their ability to listen to our list of things we wanted in our new home and show us listings that matched our specific criteria.  They searched for our home as if they were searching for their own home. There was never any wasted time or inefficiency.

We would use Darren and Lesley's services again in the future and would highly recommend their professional and comfortable approach to real estate when you are looking for agents to represent you and your family should you decide to move."

Dave and Tracey


"Darren and Lesley were extremely fun to go condo shopping with, it felt like we were with friends who had our best interests in mind. They guided us through all the steps with our first home purchase. The mortgage broker and lawyer they recommended were great and we were guided through the process with ease. Thank you for making our first home purchase fun and easy."

Sincerely,

Emily and Mauricio


"Listed and sold within six days and at 98% of asking price. Fantastic Job!

Pam and I were dreading the thought of months of uncertainty waiting for the house to sell but it was all over in less than a week. That certainly took the stress and unpleasantness out of the whole process.

Your marketing strategy was most impressive including newspaper ads, a dedicated website, flyers, and newsletter. Your energy, effort, and enthusiasm was apparent from the onset and obviously it paid off with such a quick sell. We also appreciate your honesty and professionalism at every step of the way.

We will be recommending the Lesley and Darren team to all our friends and relatives.

Thanks guys!!"

Jim and Pam


"Lesley and Darren did an amazing job helping us find our first home. As first time home buyers, we welcomed their knowledge and expertise.  They showed us a variety of houses, which allowed us to determine our preferences in style, utility, size and location.  Lesley and Darren were flexible and accommodating to our schedules.  Both shared useful advice and genuinely cared about finding us the perfect house (which they did!).  They also made our house hunting experience fun and exciting, and we could tell that they enjoyed the process as much as we did.  We are so happy we chose Lesley and Darren to be a part of this momentous stage in our lives!"

Derek and Alana

 

"I wanted to take this opportunity to thank you for everything you have done to help us with selling our old house and finding our perfect home. You make the process so easy to deal with! Any questions/concerns we had were easily resolved thanks to you. Your professionalism, friendliness and honesty are three big reasons why I will be recommending you to my family and friends. I feel you went above and beyond when it came to selling our old house, from delivering flyers to providing information on how to stage our house to make it more sellable.

Thank you very much for all your help."

James & Ashley  

Lesley Cross

Lesley Cross

Sales Representative
CENTURY 21 Infinity Realty Inc., Brokerage*
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