There are several important qualities in a great Real Estate Sales Representative. The list includes: knowledge, customer service and dedication in the best interest of a client. It takes a special person to have all three qualities.
Customer service starts with someone who understands relationships and others. Unfortunately in today's society not everyone has the ability and desire to understand others. I refer to those as people as the ones who "do not get it". They can be wonderful people or nasty individuals but lack the ability to understand relationships.
In conclusion: Finding the right Sales Representative with great customer service skills is found in a person who reflects on life and how to understand others.