Starting July 1/14 Realtors will ask Clients to sign service agreements. Rule has been implemented by RECA (Real Estate Council Of Alberta). Document spells out the relationship between Realtor and client and expectations for both Realtor and Client. Typically has been implied but now will be written out in a service agreement.
Win Win for both parties involved in my opinion - it will explain how we as realtors get paid, length of the relationship between buyer and realtor. Responsibilities between the parties, consent for collection , use and distribution for personal information, etc. Spells out the expectations and will curb confusion and disputes.