Customer Testimonials

Dear Website Viewers.....If you have come to this section of my website to see how past clients feel about my services,  I applaud your efforts!  Selling and Buying Real Estate are important events and you are entitled to the best possible representation available and that, in part, is most effectively accomplished by reviewing the content and qualtiy of various websites!!

I take the Testimonial section of my website very seriously.  All information contained here has  "back up" copy in the event anyone would like verification.

You will see that all Testimonials below are clearly indicated as either  [SELLER TESTIMONIAL] or [BUYER TESTIMONIAL]  - in case you have a preference.  All combined, I'm pretty sure this will help you get an idea of how I conduct my business and how I will be able to help YOU!  Enjoy reading the Testimonials  - and please let me know if you have any questions or if you require any additional references from past clients.  Yes, I do have more......

Once you've done your research, I am only a phone call away @ 250-878-4834...and no switch boards, pagers or 3rd party answering services...


February, 2012      [Buyer Testimonial]

Brent's service and professionalism were second to none in our recent property purchase where he represented us.  We had to relocate a family member from the U.S. and  were under extreme time constraints to get our new home purchase finalized.  Brent was in constant contact with us with updates, instructions, advice and support during this stressful time.  The entire process moved ahead swiftly and smoothly.  We counldn't have done it without Brent's expertise and reliable help and direction.

Our deepest gratitude goes to Brent for all his hard work and dedication to our family's needs.  We would not hesitate to call upon Brent's services again and will recommend him to any and all we know in a heartbeat!!

Gerry, Launa and Coral Prince


From:  Mr. Colin and Lynn Banfield - 5455 Mountainside Drive - Kelowna,  BC     [SELLER TESTIMONIAL]

October , 2011

Dear Brent,

We wish to express our gratitude for the way you have managed both our home sale and the purchase of our new home on Trumpeter Road over the past 3 months.

We took considerable care in selecting who should act as our Realtor and we met with a number of candidates from several agencies.  We chose you for 3 main reasons:

1. You live in Upper Mission and understand the dynamics of this market.

2. You gave us a realistic assessment of the value of our home and what price we should expect to achieve, which tied in closely with our own evaluations.

3. Your marketing processes impressed us.  Your use of the internet and various search engines [not just the MLS],  the fact that you use a Professional Photographer for all websites as well as your brochures, your access and relationship with buyer's agents and the additional information you display on your "For Sale" signs.

All of these have proven invaluable and have now produced an acceptable negotiated outcome much quicker than we had expected.  You had all of this done within 60 days and while the home next door to ours which is similar in nature, remains unsold after more than 10 months [listed with a different agent and brokerage] on the market!

We are especially appreciative  of the level of feedback you have given us throughout the entire process and the way you made yourself available whenever we needed to meet.  The courtesy moving van was a bonus!

Many thanks for a job well done and we have no hesitation in recommending your services!

Colin and Lynn Banfield   [ph# 250-764-7899]



To Whom it may Concern,                        [BUYER TESTIMONIAL]

After deciding to purchase a home in the spring of 2011, we came across Brent Pay from Century 21 when we called him to view one of his listings.  When we first met, we knew that Brent was the agent we wanted to have help us with our home search and to negotiate our purchase.

Brent immediately took a keen interest in getting to know us and our family in order to assess our needs.  He became the friend that always tells you the truth.  He always made us feel comfortable to discuss what we liked and didn't like and throughout the process was very patient with us as we tried to figure out what we wanted.  His professional approach always stood out.  Not only did he understand us, he understood the Sellers, the homes and the market.  He also did his research.  We feel that his knowledge and understanding, his professional attitude, interpersonal skills and work ethic have made him into a negotiator that you definitely want on your side of the table!  We would recommend him on this skill alone.  He is just that good at it.

There is a reason that Brent has won so many awards for what he does.  He understands people.  He understands the market.  He knows how to get you the home you want!

We would not hesitate to recommend Brent Pay's services for anyone Buying or Selling  a home and wish to thank him again for giving us such a great experience in buying ours.  We are settled in our new home and loving it!

Best regards.

J. Bobbitt & V. Copeland   -   June 2011


 Dear Prospective Clients of Brent Pay,               [SELLER TESTIMONIAL]

We had the pleasure of working with Brent Pay.  We were very impressed with Brent as he always went "above and beyond" and helped us navigate through a very difficult real estate market.  We were not living in the city where our house was listed and Brent would go to our home prior to showings and prepare it for showings.

Whenever we met to review the status of our listing,  Brent would research all of the listings in our area and run all of the recent comparable sales and all new listings for us to view.  Through an "Auto Email System", we were kept up to date on all developments as soon as they happened.   As a result of Brent's efforts, we always felt that we had a real sense of what was going on in the market.

We would highly recommend Brent Pay's professional services as a Realtor and we had a very successful experience!

Cindy and Jay Shockey     -   September, 2011


To whom it may concern,           September, 2009                      [SELLER TESTIMONIAL]

My husband and I met Brent Pay from Century 21 in the spring of 2009 and we listed our home with Brent in early April in an extremely slow and difficult real estate market.

We really liked the way Brent marketed our home.  He spent the extra $$ and used a Professional Photographer.  The end result was a fabulous presence on a multitude of websites on the Internet and a terriffic brochure.  He provided our home with wonderful exposure in local newspapers, real estate booklets and on the Internet.  This, no doubt, contributed to the sale of our home.

In Addition, Brent was always available to guide and direct us during our time on the market.  He is a true professional and was a pleasure to work with.  His knowledge and professional approach added to the success and satisfaction of our overall experience.

We would not hesitate to recommend Brent to anyone Selling or Buying real estate in the Kelowna area.

As we are now leaving B.C. we would like to wish Brent all the best with his real estate business and thank him again for his services.

Julia and Luc Bigras,   - Steele Road  -  Upper Mission


To: Prospective Real Estate Clients of Brent Pay,               [BUYER TESTIMONIAL]

This is a note of recommendation regarding the Real Estate Services of Brent Pay.

I met Brent about a year before my need for any Residential Real Estate arose.

When it came time for me to acquire a property, I immediately called Brent and he had us set up to view properties that fully met our specifications. He was clearly hearing our needs!  No time was wasted and "no stone was unturned".

Once we decided on the property we wanted, we realized the full benefit of Brent's experience as a Negotiator. He not only procured the property for us, but he managed to get the purchase price well below what we had expected to pay and he also Negotiated the ideal possession date [which in this case was not straight forward].  When all was said and done, we felt we had bought a superior home, that we paid well below what other homes in the immediate area had sold for and this was all done when we were still in a "Seller's Market".

In my opinion, anyone considering Selling or Buying Real Estate would be remiss if they did not employ the skills of Brent Pay.


Brian Ulveland - T-Bones Fresh Meal Markets 


To Whom it May Concern:                   [BUYER TESTIMONIAL]

We have known Brent Pay for about 1 year prior to our immigration to Canada from the U.K.. Within this time frame he provided us with excellent service. New listings were sent to us daily and any questions we had were always answered without delay.

Upon our arrival to Canada, he wasted no time in arranging viewings and even drove us to more properties than we expected to see. When we finally found our house, and with Brent's expertise and fierce Negotiating Skills, we got our new home at a price we never expected to pay!

Our experience with Brent has been a memorable one and if in the future we decide to sell or buy again, we would not hesitate in calling upon his services again. Therefore, we will continue to recommend Brent to anyone in need of a Realtor!

We would like to take this opportunity in wishing Brent the very best in the future.

Yours Faithfully,

Mr. & Mrs. Sevenoaks


                                   [BUYER TESTIMONIAL]          

We met Brent while looking for a condo for my parents to move into in Kelowna. Brent took the time to investigate what their needs were, asked questions like "What was important to my parents in their new home?",  "How many rooms do they require?", "What size of deck?" [this was important to them], "Which direction to have it facing?" [also important] etc. All of the extra time taken to know what my parents were looking for ended up landing them the condo of their dreams!

Brent's skills were also tested by the "multiple offer" situation that came up as soon as the right condo hit the market......with 3 other potential buyers looking to make a deal we had to move fast. The end result of Brent's coaching and getting us prepared to deal with what ever comes up - got the deal done. We would recommend Brent for your next purchase and/or sale of your greatest asset.

Dennis & Louise Macleod - The Cooperators - Kelowna, BC    


 Home Sale - Crawford Estates                                            [SELLER TESTIMONIAL]

Dear Brent,

Darren and I want to thank you for assisting us with selling our home in a tough market.

After being listed for six months with another agency with no sale, we were pleased to get the result of a sale within 45 days of listing with you!

Your professionalism and knowledge of the market gave us confidence and piece of mind that we made the right choice in hiring you to represent our home.

We wouldn't hesitate to recommend you to family and friends. We will definitely use you for any future real estate transactions!

Thanks again,

Charlene and Darren Barrett

Brent Pay

Brent Pay

Affiliated Real Estate Agent
CENTURY 21 Assurance Realty Ltd.
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